No OAIC complaint pathway mentioned in privacy policy
Your privacy policy does not include a clear pathway explaining how Australian customers can escalate a complaint to the Office of the Australian Information Commissioner (OAIC) if they are unhappy with your response.
Why this matters
The Australian Privacy Principles require businesses to tell individuals how to escalate privacy concerns to the regulator. Without this, your policy is incomplete and you may face compliance risk if a complaint is raised.
How to fix it
Add one short sentence to your privacy policy directing people to the OAIC website (oaic.gov.au) if they are not satisfied with how you handled their privacy concern. This is a small wording addition, not a policy overhaul.
Turn website findings into an action plan
Create an account to start a Full Audit of your website, with supporting evidence and a prioritised action plan.