Skip to content

Privacy policy linked but no privacy contact email or DPO named

Your privacy policy exists but does not include a specific email address or named contact person for privacy enquiries or data requests.

Why this matters

Privacy laws in Australia, the EU and elsewhere generally expect organisations to make it easy for people to contact them about their personal data, where those laws apply to you. Some buyers in regulated industries also look for a privacy contact before signing a contract, so its absence may raise questions during procurement.

How to fix it

Add a privacy@ email address (or the name and contact of your Data Protection Officer if you have one) to your privacy policy. If you do not have a dedicated address yet, create a simple forwarding alias that routes to whoever handles these requests.

Turn website findings into an action plan

Create an account to start a Full Audit of your website, with supporting evidence and a prioritised action plan.

Start Full Audit