No accessibility statement / declaration page found
An accessibility statement is a page that describes how well a site meets accessibility standards, what gaps still exist, and who to contact about accessibility issues. This check looks for that page on your site's links and content, and it was not found here. This is separate from actually meeting the underlying accessibility standard, called WCAG, the Web Content Accessibility Guidelines: it is specifically about publishing a statement describing your conformance.
Why this matters
The European Accessibility Act began to apply on 28 June 2025 to certain products and services, including some ecommerce sites, and requires covered businesses to publish information about how their service meets accessibility requirements. Many businesses, including microenterprises providing services, are exempt, and national rules differ, so check with a legal adviser whether it applies to you. Even where it does not, an accessibility statement with your target conformance level, known limitations and a contact can help users. Automated audit tools usually check WCAG technical criteria and not this disclosure.
How to fix it
Your developer should publish an "Accessibility" page stating your target conformance level, for example WCAG 2.2 AA, any known gaps, the date it was last assessed, and a contact for accessibility issues, then link it from the site footer next to Privacy and Terms. Free templates are available from the W3C and national accessibility bodies. Budget about half a day.
Turn website findings into an action plan
Create an account to start a Full Audit of your website, with supporting evidence and a prioritised action plan.
Start Full Audit