No live chat widget or AI chatbot was detected on the site. These tools let visitors ask questions and get answers instantly without sending an email.
Why this matters
Visitors with a quick question who cannot get an instant answer may leave rather than wait. A chat widget can catch some of them while they are interested. Whether it helps depends on your audience and on whether you can staff or automate replies well.
How to fix it
Add a chat widget to your site. Several free-tier options exist. An AI chatbot can handle common questions automatically around the clock, even when you are not available.
Turn website findings into an action plan
Create an account to start a Full Audit of your website, with supporting evidence and a prioritised action plan.